The NDIS Continence Provider List is now open for Expressions of Interest, a new opportunity announced by the National Disability Insurance Scheme (NDIS) to improve access to quality continence products and services for participants across Australia.
This update is designed to give NDIS participants, families, and carers more choice, transparency, and confidence when selecting continence support providers.
What is the Continence Provider List?
The NDIS Continence Provider List is a central, easy-to-use directory that helps participants, families, and carers find trusted continence product providers who meet specific NDIS quality and service standards.
Its main purpose is to make it simpler for people with disabilities to access the continence products and supports they need to live comfortably and independently.
Through this list, participants can explore a range of approved providers and compare key details such as product options, pricing, and service quality.
The list benefits:
- Participants: By making it easier to find reliable continence products and compare prices before purchasing.
- Families and Carers: By giving them confidence that listed providers meet NDIS expectations for quality, transparency, and customer service.
- Providers: By offering a structured way to connect with participants seeking continence support.
Expression of Interest Opening
On 29 October 2025, the NDIS officially opened an Expression of Interest for providers who wish to join the NDIS Continence Provider List.
Through this process, new and existing providers can apply to be included on the continence provider list, giving them the opportunity to connect directly with participants who rely on continence support as part of their NDIS plan.
To be approved, providers must meet a set of important service requirements outlined by the NDIS, including:
- Accessibility: Ensuring continence products and services are easy to access for all participants.
- Transparent pricing: Providing clear and consistent cost information so participants can compare options with confidence.
- Product Range: Offering a wide selection of continence products that cater to diverse participant needs.
- Customer Service Standards: Delivering responsive, participant-focused support.
What this Means for Participants and Carers?
Here are a few practical steps participants and carers can take:
- Check the updated continence provider list on the NDIS website when it becomes available.
- Compare providers based on product range, service quality, and pricing.
- Ask questions about delivery options, product suitability, and support services before choosing a provider.
- Stay informed about updates to ensure your continence support aligns with your NDIS Plan goals.
How HelpCo Supports NDIS Participants
As a dedicated NDIS-registered medical supplies provider, HelpCo offers a wide range of continence products, daily living aids, and healthcare essentials designed to meet diverse participant needs. Our team is here to make ordering simple and stress-free, ensuring you receive the right products at the right time.
Whether you’re an NDIS participant, carer, or support coordinator, HelpCo is here to help you access reliable, affordable, and high-quality medical supplies that support better everyday living.
- Call us: (03) 9125 8350
- Email: [email protected]
